CMO Group Privacy Policy
1. Introduction
CMO Group (and our associated brands, including Big Berry, Fitness Funnel, ListingBoost, Clickd, and Outsauced ) is committed to providing you with the highest level of customer service. This includes protecting your privacy. This Privacy Policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We are bound by the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). The APPs govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information.
2. What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, and phone numbers.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients, and marketing. When a client engages with one of our purpose-built brands, client-facing account management and sales are handled by that specific brand. However, as all back-of-house, technical, creative, and operational work is managed by CMO Group , your data will be processed through our centralised internal systems.
3. How We Collect Personal Information
This Personal Information is obtained in many ways, including:
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Interviews and introductory strategy calls.
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Correspondence via telephone, email, or our websites.
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When a proposal is sent and a client signs.
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From third parties and publicly available sources.
4. Disclosure of Personal Information
While our internal systems are divided by brands, our staff and resources are shared to ensure seamless service delivery. Your Personal Information may be disclosed in a number of circumstances, including the following:
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Internally across the CMO Group network to facilitate our centralised operational delivery.
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To third parties where you consent to the use or disclosure.
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Where required or authorised by Australian law.
5. Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss, and from unauthorized access, modification, or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.
6. Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions under the Privacy Act 1988 (Cth). If you wish to access your Personal Information, please contact us in writing. CMO Group will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
7. Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete, and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable.
8. Policy Updates
This Policy may change from time to time and is available on our website.